Contact Us

NOTICE: We have extended validation periods for driver, vehicle and carrier products and services and suspended Senior driver group education sessions.

Have a question? You might find your answer in our Frequently Asked Questions.

Where do I find the Ministry Offices?

Are you a member of the media? Visit our Media Contacts page.



  • 511/Road conditions and closures/Traveller Information Service: 511
  • Driver and Vehicle Licensing General Inquiry: Feedback Form, 1-800-387-3445 or 416-235-2999 (within or GTA)
  • General Inquiry, Road conditions and closures: 1-800-268-4686 or 416-235-4686 (within GTA)
  • -TTY Service (Text to text for the hearing impaired) : 1-866-471-8929 or 905-704-2426 (Niagara Region)
  • Road Test Booking: 647-776-0331 (within or GTA) or1-888-570-6110
  • Media Hotline: 416-327-1158
  • Report inappropriate activity related to Ontario's highway construction contracts or projects: 844-760-5220


  • Drivers and Vehicles: 416-235-4414
  • Medical Review (Medical Reports Only): 416-235-3400 or 1-800-304-7889
  • Oversize/Overweight permits: 905-704-2545
  • Commercial vehicle operator's registration (CVOR): 905-704-2525

We welcome your feedback/E-mail

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Service Standards and Accessibility

Notice of Collection

The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act.

For reasons of security and privacy, the ministry cannot respond to in-depth or case-specific inquiries directly by e-mail. If you would like a response by regular mail, please provide your:

  • full name
  • postal address
  • telephone number, and
  • case or client number

Ministry Head Offices

Ministry of Transportation
Queen's Park/Minister's Office

General Inquiry, Road conditions and closures: 1-800-268-4686 or 416-235-4686 (within GTA)
5th Floor, 777 Bay Street
Toronto, Ontario M7A 1Z8

Ministry of Transportation

Sir William Hearst Avenue
Downsview, ON M3M 1J8
General Inquiry: 1-800-268-4MTO (4686)

Ministry of Transportation
St. Catharines

301 St. Paul Street
St. Catharines, ON L2R 7R4
General Inquiry: 1-800-268-4MTO (4686)

Ministry Regional Offices

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