Have a question? You might find your answer in our Frequently Asked Questions.
- Q1: Where do I find Driver and Vehicle Services? (renewing driver's licence, validation sticker, personalized plates, etc.)
- Q2: Where do I find ServiceOntario locations?
- Q3: Where are Driver and Vehicle Issuing Offices?
- Q4: Where can I access information on road conditions and road maps?
- Q5: Where do I find DriveTest/ Driver Examination Centres?
- Q6: Where do I find more information on other transportation related questions?
Where do I find the Ministry Offices?
Are you a member of the media? Visit our Media Contacts page.
Phone/Fax
Phone:
- 511/Road conditions and closures/Traveller Information Service: 511
- Driver and Vehicle Licensing General Inquiry: Feedback Form, 1-800-387-3445 or 416-235-2999 (within or GTA)
- General Inquiry, Road conditions and closures: 1-800-268-4686 or 416-235-4686 (within GTA)
- -TTY Service (Text to text for the hearing impaired) : 1-866-471-8929 or 905-704-2426 (Niagara Region)
- Road Test Booking: 416-325-8580 (within or GTA) or1-888-570-6110
- Media Hotline: 416-327-1158
Fax:
- General: 905-704-2001
- Drivers and Vehicles: 416-235-4414
- Medical Review (Medical Reports Only): 416-235-3400 or 1-800-304-7889
We welcome your feedback/E-mail
- For "Drivers and Vehicles" inquiries please use this Drivers and Vehicles feedback form.
- For other feedback, please select the topic from the pull-down menu.
Service Standards and Accessibility
Notice of Collection
The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act.
For reasons of security and privacy, the ministry cannot respond to in-depth or case-specific inquiries directly by e-mail. If you would like a response by regular mail, please provide your:
- full name
- postal address
- telephone number, and
- case or client number
