Feedback Form: Freedom of Information

Due to limited capacity to receive and process FOI requests, we might not be able to respond to requests within the legislated time frames.

If your new request is not urgent, please wait to submit it until normal operations resume. If you need assistance, contact Joshua Reyes (

We will try our best to process requests and keep you updated.

We welcome your comments and inquiries.

If you require a reply, please provide a valid postal and e-mail address, as your reply may be in either form. We cannot provide a response if you provide an invalid e-mail address.

I have a question.

I have a comment.

Service Standards and Accessibility

You get a standard level of service when you visit a government office in person, or contact us online or by phone, email, fax or mail.

Notice of Collection

The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act.

For reasons of security and privacy, the ministry cannot respond to in-depth or case-specific inquiries directly by e-mail. If you would like a response by regular mail, please provide your:

  • full name
  • postal address
  • telephone number, and
  • case or client number
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