Collection of Personal Information

Public Notice

Personal information is collected by the Ministry of Transportation under the authority of section 205 of the Highway Traffic Act. The information is used for creating a record that is maintained as public record and used for the administration of the ministry's driver, vehicle and carrier programs. Notwithstanding the above and subject to the paragraph below, residence address information which is collected, is not part of public record and is not available to the general public.

Only "authorized" requestors who have been approved and have entered into a contractual agreement with the ministry may obtain residence address information for the purposes set out below:

• Safety recalls by auto manufacturers
• Law enforcement
• Service of documents and for legal investigations which may give rise to legal proceedings (i.e., from lawyers, process servers, private investigators and security guards and for locating persons in connection with claims/ litigation/ accidents)
• Verification of information by financial institutions
• Debt collection
• Road toll collection (i.e., 407-ETR)
• Postal code verification (first 3 digits only)
• Key tag service (War Amps)
• Automobile insurance purposes
• Parking violations
• Government use for program delivery where authorized by statute
• Statistical/Educational (research by educational, research organizations)
• Public Interest - for example, compassionate circumstances to facilitate contacting next of kin or friend of individual who is in crisis, injured, ill or deceased, with confirmation by police or medical practitioner.

Any questions regarding the collection of personal information should be directed to:

Supervisor, Driver and Vehicle Licensing Contact Centre
ServiceOntario
Main Floor, Building A
2680 Keele Street
Downsview, ON   M3M 3E6
Tel: 416-235-2999