MTO Service Commitment

Feedback Form

Feedback Form

MTO Service Commitment

Road Construction Report

Our goal

To provide road construction information for provincial highways in English and in French and make the information continuously available to the pubic by Internet, phone, and teletypewriter (TTY). Road construction information is updated weekly.

Road construction information is available at:

You can access information by Internet, telephone or teletypewriter (TTY).

Internet:

English: www.mto.gov.on.ca/english/traveller/trip
French: www.mto.gov.on.ca/french/traveller/trip

Telephone:

Provincial Call Centre: 1-800-268-4686
In Greater Toronto Area: 416-235-4686

Teletypewriter:

If you are deaf or have a hearing or speech impairment, you can get road condition information using the teletypewriter (TTY) service.

Provincial TTY: 1-866-471-8929
Niagara regional TTY: 905-704-2426

Our commitment to you

The road construction information service, updated on a weekly basis, will be made available year round.

Provide road conditions information through the Internet and telephone system 24 hours a day, seven days a week

Operators are available:

Monday through Friday during normal business hours
8:30 a.m. to 5:00 p.m.
Not available on holidays

How you can help us help you

To meet your expectations:

Remember, not all roads are provincial roads. The Ministry of Transportation is only responsible for provincial highways.
Review road construction information before driving::
- Internet (English): www.mto.gov.on.ca/english/traveller/trip
- Internet (French): www.mto.gov.on.ca/french/traveller/trip

How to provide a compliment or complaint

We value your opinion and want to hear what you think about the quality of this service. Your compliments let us know where we are performing well. Your complaints help us to improve the quality of our information.

Your feedback will be managed in a timely and professional manner. Your privacy and confidentiality will be respected and protected. You don't have to tell us your name if you don't want to, but it will help us keep you informed about the progress of your complaint.