ROAD TEST APPOINTMENT BOOKING PERFORMANCE REPORT
Driver Examination Services: Wait Time for G1 and G2 Road Tests
Ministry of Transportation
For the Period: January 1, 2011 to December 31, 2011
Service Commitment
To provide road test appointments at Driver Examination Centres within 42 days of the date requested*.
*Excludes some travel points.
Driver Examination Service Commitment For the Period Janaurary 1, 2011 to December 31, 2011 |
Measurement
- Each day the booking system is checked to determine the first available appointment date for each driver examination centre.
Performance
- Annual Performance: 99% of time commitment achieved.
Action to Address Performance Issues
- MTO is continuously monitoring the 42 day wait time standard at all Driver Examination Centres across the province.
