MTO Service Commitment

Snow And Ice Control Services On Provincial Highways Performance Report - 2010 Service Commitment Report

• To deliver snow and ice control services on provincial highways and get back to bare pavement within standard times after winter storms 90% of the time. 

Service Commitment

• To deliver snow and ice control services on provincial highways and get back to bare pavement within standard times after winter storms for at least 90% of the time.

Measurement

• Winter maintenance is delivered through a mix of contractual agreements with MTO’s outsourced maintenance contractors (Area Maintenance Contracts - AMCs and Managed Outsourcing contracts – MOs).  The contracts range in duration from 3 to 12 years.

• MTO is directly measuring the percentage of times that the contractors regain bare pavement within a standard timeframe after each winter event.  For safety and mobility factors it is crucial to minimize the impacts that winter storms have on all provincial road users.  MTO’s primary objective during the winter season is to have its highways kept clear and safe by the contractors that have been hired as Area Maintenance Contractors or Managed Outsourcing contractors.  

Performance

• From October 15, 2009, to May 15, 2010, contractors regained bare pavement after winter storms 96% of the time.  Contractors exceeded the ministry’s standard targets at least 90% of the time.
• MTO is directly measuring the percentage of times that the contractors regain bare pavement within a standard timeframe after each winter event.

Action to Address Performance Issues

• MTO is continuing to explore and review new maintenance technologies to enable better prediction of road and weather conditions and adopting better ways of responding to winter storms such as anti-icing treatments, pre-wetting of salt and monitoring of vehicle deployment.

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