Transit-Supportive Guidelines

Appendix C: Glossary and Index

This section contains a glossary and index of key terms and concepts.


Active transportation:
Non-motorized travel, including walking, cycling, roller-blading and movements with mobility devices. The active transportation network includes sidewalks, crosswalks, designated road lanes and off-road trails to accommodate active transportation.
Active uses:
Land uses such as retail, storefronts, cafes and restaurants, which keep the area active with pedestrian activity at street level and maintain visual interest.
Alternative Energy Vehicles:
Vehicles that operate on a fuel other than the traditional petroleum fuels, such as biofuel, or are powered by something other than petroleum, such as electricity.
Automatic Passenger Counter (APC):
A data collection tool located in a facility such as a station or on a transit vehicle that automatically counts passenger boardings and alightings. The data obtained can be used for both service monitoring or service planning purposes and include both time and location information. APC technologies include horizontal or vertical infrared beams, treadle mats, or machine vision applications.
Automatic Vehicle Location (AVL):
A computer-based vehicle tracking system that uses a location technology such as a Global Positioning System. The location data collected is transmitted via a traditional radio frequency or a cellular-based communications system from the vehicle or data point to a dispatch centre to enable the public transportation agency to monitor the real-time position of its vehicles.
Big-Box Retail:
Retail outlets that use a large amount of floor space, typically 50,000 sq ft or larger, often in a single story.
Bike Boxes:
Pavement markings typically found on streets with bike lanes which allow cyclists to stop at a traffic light in a delineated area between the street to be crossed and the motor vehicles. See photograph in Guideline 2.2.3.
Bike Share:
Bicycles provided for use by individuals, for free or for a nominal fee, typically on a short-term basis to identified users of the bike sharing system.
Brownfield Sites:
Undeveloped or previously developed properties that may be contaminated. They are usually, but not exclusively, former industrial or commercial properties that may be underutilized, derelict or vacant.
Built-up Areas:
Areas that have already been developed within the established settlement area, but may not be designated as higher-density nodes or corridors. In many instances these areas are comprising lower-density residential and/or employment uses (Guideline 1.1.4). Within the Greater Golden Horseshoe these may include areas defined as built-up area in the Growth Plan for the Greater Golden Horseshoe, 2006.
An extension of the sidewalk into the roadway, allowing a bus to stay in its traffic lane to drop off and pick up passengers instead of pulling over to the curb. See photograph in Guideline 2.2.5. Benefits include saved time from buses not having to pull back into traffic, reduced sidewalk congestion, less swerving from lane to lane, more space for bus shelters and amenities, and easier full-length alignment of a bus entrance with a raised curb stop to allow level boarding. Bus bulbs also retain more parking when compared to a bus stop located in a parking lane, where cars can park immediately on either side of the bus stop itself. Drawbacks include delaying vehicles that must wait behind the bus, especially on streets that provide only one traffic lane in each direction. Care should also be taken when designing bus bulbs to ensure that they do not create dangerous conditions for cyclists.
Bus Rapid Transit (BRT):
Buses on grade-separated roadways or dedicated lanes to transport passengers without interference from other traffic. Such systems usually include dedicated bus lanes, signal priority at intersections, off-bus fare collection to speed up boarding, level boarding (low-floor buses or high-level platforms) to enhance accessibility and enclosed stations.
Car Share:
A short-term, membership-based automobile rental service that allows users to join and gain access to the use of vehicles. Vehicles are parked and accessible in a number of public or private parking lots throughout a community including at or near transit stations. This allows individuals to reduce their cost of living by providing access to a vehicle only when required.
Centre-to-Centre Buses:
See vanpool.
Community Transportation:
The coordination of community transportation services amongst agencies and organizations that provide transportation to its members and clients with the aim of sharing resources and improving community access to services.
Complete Streets:
Streets planned to balance the needs of all road users, including pedestrians, cyclists, transit and motorists.
Computer Aided Dispatch (CAD):
A software program for transit agencies that incorporates transit routes, schedules, trip orders, and vehicle assignments to notify dispatchers of the location of transit vehicles. The software enables dispatchers to more efficiently dispatch trip requests or respond to disruptions in the system, such as breakdowns.
Contraflow Lane:
Allows only bicycles or priority vehicles (such as a public bus) to travel in the opposite direction along a one-way street. Note that this term can also apply to bi-directional lanes reserved for peak-hour, peak-direction travel.
Refers to a linear route that provides for the movement of people and goods using a variety of transportation modes, including walking, cycling, transit and private vehicles. Corridors designated for transit-supportive intensification are typically associated with more intense density, activity and mix of uses, located along major transit routes (Guideline 1.1.3). Within the Greater Golden Horseshoe these may include areas defined as intensification corridors in the Growth Plan for the Greater Golden Horseshoe, 2006.
Curb Radius/Radii:
The size and curve of an intersection corner. A wide curb radius typically results in high-speed turning by motorists. Reducing the turning radius reduces turning speeds, shortens the crossing distance for pedestrians and improves sight distance between pedestrians and motorists. Nearby land uses and types of road users should be considered when designing an intersection so that curb radii are sized appropriately. Where there is a parking and/or bike lane, curb radii can be tighter, because vehicles will have more room to make the turn. See picture in Guideline 2.2.2.
Density Bonusing:
An incentive-based tool that allows developers to increase the maximum allowable development on a property in exchange for community facilities, services or other measures that help achieve public policy goals. See Chapter 4: Innovative Planning Approaches for more details.
Designated Growth Areas:
Lands within settlement areas designated in an official plan for growth over the long-term planning horizon, but which have not yet been fully developed. Designated growth areas include lands which are designated and available for residential growth, as well as lands required for employment and other uses. Within the Greater Golden Horseshoe these may include areas defined as designated greenfield area in the Growth Plan for the Greater Golden Horseshoe, 2006.
An intermediate scale of planning area, smaller than a local municipality, but comprising a number of neighbourhoods within a municipality. Detailed land use planning policies at the district level are usually addressed in secondary plans.
Electronic Fare Payment (EFP):
An automated fare collection and processing system that enable customers to use a variety of media such as magnetic stripe cards, smart cards or credit cards to pay for transit trips. The cashless system speeds boarding times and simplifies fare collection for transit agencies.
Fare Integration Program:
When partnerships are made between different transit authorities in a region, a fare integration program may be implemented. This enables passengers to pay for and use different forms of transportation within an integrated, seamless and convenient system. Fare integration approaches can take the form of regional passes, a common regional fare structure, and acceptance of major operators’ media (tokens, passes) by other operators.
Feeder Bus Routes:
A bus service that picks up and delivers passengers to a higher-order transit station such as a rail transit station, rapid transit line, express-bus stop or terminal.
Geographic Information System (GIS):
A system of hardware and software used for storage, retrieval, mapping, and analysis of geographic data. Spatial features are stored in a coordinate system (latitude/longitude, state plane, Universal Transverse Mercator (UTM), etc.), which references a particular place on the earth. Descriptive attributes in tabular form are linked with spatial features. Geographic data and any associated attributes in the same coordinate system can then be layered together for mapping and analysis.
Previously developed properties that are not contaminated. They are usually, but not exclusively, former commercial properties that may be underutilized, derelict or vacant.
Grid Network:
The grid plan, grid street plan or gridiron plan is a type of city plan in which streets run at right angles to each other, forming a grid. These patterns display a higher degree of connectivity than hierarchical road patterns that feature dead-end streets and fewer through connections.
High Occupancy Vehicle (HOV) Lanes:
Special lanes typically reserved for vehicles carrying at least two people as well as transit vehicles. They are often denoted by signs and a recognizable symbol (a diamond symbol is used on Ontario highways) painted on the pavement. Ontario’s provincial HOV lanes are located in the median lane and are separated from the general traffic lanes by a painted buffer. Vehicles carrying at least two people may enter and exit the HOV lane only at clearly designated points. On municipal roads, HOV lanes are generally located in the curb lanes. HOV lanes can be designated on a full-time basis, or may be limited to peak travel periods of the day. Bicycles may also be permitted on municipal HOV lanes in some instances.
Higher Order Transit:
Transit that generally operates in its own dedicated right-of-way, outside of mixed traffic, and therefore can achieve a frequency of service greater than mixed-traffic transit. Higher order transit can include heavy rail (such as subways), light rail (such as streetcars), and buses in dedicated rights-of-way.
New development within existing communities on previously underutilized sites, typically at a higher density.
Physical structures (facilities and corridors) that form the foundation for development. Infrastructure includes: sewage and water systems, sewage treatment systems, waste management systems, electric power generation and transmission, communications/telecommunications, transit and transportation corridors and facilities, oil and gas pipelines and associated facilities.
Intelligent Transportation Systems (ITS):
The use of real-time computer/communications/information technology for advanced, traffic-responsive, area-wide traffic control and to provide information which allows transportation providers to optimize transportation system operations and enable travellers to use the system more efficiently and effectively, while also increasing their convenience and ease of travelling.
The development of a property, site or area at a higher density than currently exists through:
  1. redevelopment, including the reuse of brownfield sites;
  2. the development of vacant and/or underutilized lots within previously developed areas;
  3. infill development; and
  4. the expansion or conversion of existing buildings.
Intermodal Transit Hub:
Stations or centres where different transit modes come together and allow for easy transfers from one mode to another. They can also facilitate transfers at different scales: local, regional and intercity.
Land Management Strategy:
Identifies parcels of land and sets out a plan for their future development, including strategies for disposition, phasing of development and general development characteristics.
Lay-by Lane:
A designated paved area beside a road that enables vehicles to stop temporarily to drop-off or pick-up passengers without disrupting traffic.
Leap-frog Development:
When new development is built some distance away from an existing urban area, bypassing vacant parcels located closer to the city. Because land prices are lower in those areas, the cost of housing in these developments is also lower. However, because leapfrog development bypasses areas already served by public facilities, it results in higher infrastructure costs to service more distant parcels of land.
The ease with which it is possible to read and understand something. In the context of wayfinding and station design, the ease with which individuals can understand their environment, where they are and how to get where they want to go.
Light Rail Transit (LRT):
Electric rail cars in grade-separated rights-of-way. They have lower capacity and speed than heavy rail and metro systems, but higher capacity and speed than traditional street-running tram systems. While LRT rails are usually separated from other traffic, they may also run in mixed traffic. LRT vehicles are usually given signal priority at intersections.
Line-Haul Service:
A cross-town transit route. Typically, travel time for a line-haul service is no more than 15-20 minutes end to end.
Main Street:
Contains a range of street-oriented uses including retail, cultural, institutional, residential, personal services and employment. Each main street has characteristics unique to the neighbourhood in which it belongs. It is important to consider historical preservation to maintain those characteristics.
Major Transit Stations:
Focal points within a community’s transit network which act as important reception areas for transit riders and places of transfer between various modes and systems. Within the Greater Golden Horseshoe these may include stations and surrounding areas defined as major transit station areas or mobility hubs in the Growth Plan for the Greater Golden Horseshoe, 2006, and The Big Move: Transforming Transportation in the Greater Toronto and Hamilton Area, 2008.
Mid-block Connection or Mid-block Walkway:
Links within and across blocks that provide connections for pedestrians and cyclists. They are particularly useful where there are large blocks that may take a long time to travel around.
Minimum Density Threshold:
A zoning tool that specifies the minimum allowable development density or floor area ratio. The intent of minimum density thresholds is to encourage higher densities and more compact forms of development.
Mixed-Use Development:
Areas characterized by a wide variety of shopping, employment, entertainment, light industrial and residential uses. Mixed-use development may occur at the level of individual buildings or complexes, or at a larger scale within activity nodes or corridors.
Mobility Aid Securement System:
A system used to secure a mobility aid, such as a wheelchair, into place to prevent undesired movement when driving or being transported in a vehicle.
Mobility Hubs:
Major transit station areas within the Greater Golden Horseshoe identified by Metrolinx as places of connectivity between regional rapid transit services, local transit services and possibly inter-city transportation services, which have or are planned to have an intensive concentration of mixed uses, such as employment, residences, retail, services or entertainment around a major transit station. Mobility hubs are located at the interchange of two or more current or planned regional rapid transit lines as identified in the Metrolinx Regional Transportation Plan. These areas are generally forecasted to achieve or have the potential to achieve a minimum density of approximately 10,000 people and jobs within an 800 m radius. See also Major Transit Stations in this glossary.
Modal Split:
The proportion of total person trips using each of the various different modes of transportation. The proportion using any one mode is its modal split.
Multi-Use Trails:
Dedicated pathways for mixed active transportation, such as cycling, walking and in-line skating. Trail networks ideally link key areas of the community and connect neighbourhoods, town centres, parks and schools.
Natural Surveillance:
Used in Crime Prevention Through Environmental Design (CPTED) models for crime prevention. Natural surveillance can be facilitated by designing the placement of physical features, activities and people in such a way as to maximize visibility and foster positive social interaction. Natural surveillance increases the perception that people can be seen, which limits the opportunity for crime. Other ways to promote natural surveillance include low landscaping and installation of street lights.
Areas within settlement areas of more intense density, mixed-use and activity. They are compact clusters of uses that may include downtowns, mixed-use communities, clusters of office buildings, post-secondary educational campuses or other higher-density areas both large and small (Guideline 1.1.2). Within the Greater Golden Horseshoe these may include areas defined as urban growth centres, major transit station areas, anchor hubs or gateway hubs in the Growth Plan for the Greater Golden Horseshoe, 2006, and The Big Move: Transforming Transportation in the Greater Toronto and Hamilton Area, 2008.
Open Spaces/Open Space Network:
Open spaces are parks, plazas, green spaces, natural areas, or bicycle/walking trails; when linked together they are open space networks.
Park and Ride:
Park and rides are car parking lots that offer transit users a place to park their car, then transfer to a public transit service to complete their journey. They are typically used in suburban locations where distances to transit service are longer. Park and ride facilities should be visible from and located along heavily used commuter routes.
Parking Improvement Districts:
A way to funnel parking meter funds back into the community through streetscape improvements, increased security measures, and improvements that promote walking and public transportation use.
Refers to all people on foot or moving at walking speed, including those who use mobility aids (wheelchairs, scooters etc.), those with strollers and buggies, and people with limited mobility.
Pedestrian District:
Characterized by high levels of pedestrian activity, where pedestrians are prioritized over other forms of movement. Some municipalities designate pedestrian districts through zoning, restricting or eliminating vehicular travel in the area. It can be a neighbourhood, node or corridor within a community and typically contains a high mix of uses which contribute to the higher levels of pedestrian activity.
Pedestrian-Oriented Lighting:
Street lights installed at a lower height than arterial street lighting to improve walkway illumination for pedestrian traffic and enhance community safety. Typically, this lighting is positioned over the sidewalk, rather than the street, at about 4 to 6 m above the ground.
Pedestrian Pathway:
Paved walkways that are lit and accessible for users of different abilities. Pedestrian pathways can also be underground, creating indoor connections between buildings and destinations.
Pedestrian Plaza:
A type of public space that can act as an important organizing element in a dense urban environment. Within a station area, pedestrian plazas can facilitate transfers between modes, act as a receiving point for pedestrians and contain a range of services and amenities for transit users.
Pedestrian Through Zone:
A section of sidewalk reserved for pedestrians. Sidewalks comprise four zones: curb, furnishings, pedestrian, and frontage. The curb zone abuts the street and provides a buffer between the sidewalk and the street. The furnishings zone lies between the curb zone and pedestrian through zone, and provides a location for benches, bus shelters and other amenities such as trash receptacles, bicycle racks, and lighting. The pedestrian through zone is the sidewalk space kept clear for walking and is located between the furnishings zone and the frontage zone. The pedestrian through zone should be clear of obstructions at all times. Finally, the frontage zone provides a transition between the building or property line and the pedestrian through zone. It may feature furniture and act as a patio.
The degree to which pedestrians can see inside or physically enter buildings or sites. A permeable façade or site helps create a more animated and safe environment.
Building on a local community’s assets to create spaces that attract people to the area and make a place memorable and enjoyable, for example, the addition of parks, plazas or public space features which encourage members of the community to meet, relax, play and engage with each other.
Proof-of-Payment System:
Drivers are not responsible for collecting and inspecting every fare with this system. Instead, fare inspectors randomly check passenger transit tickets, passes and transfer stubs, and issue fines to those who do not present them. Proof-of-payment systems speed up boarding and reduce dwell times, as passengers can enter through any door of the vehicle, provided they have valid proof of fare payment. However, fare evasion under such a system can be an issue if not enforced.
Public/Civic Infrastructure:
Large scale infrastructure such as highway interchanges, bridges, and utility easements.
Public Realm:
All spaces to which the public has unrestricted access, such as streets, parks and sidewalks.
Queue Jump Lanes:
Short roadway lanes provided on the approaches to signalized intersections which allow buses or cyclists to by-pass queued traffic and enter the intersection before other traffic when the traffic light turns green.
The creation of new units, uses or lots on previously developed land in existing communities, including brownfield sites.
Region/Regional Municipality:
An upper tier municipality, comprising a number of local or area municipalities, which carries out regional-scale planning functions. Counties or district municipalities which undertake planning functions are also included in this definition.
Reserved Bus Lanes:
Traffic lanes designated for bus use only, that are marked and signed differently from adjacent lanes but are not physically separated from them.
Residential/Employment Balance:
Refers to the distribution of employment relative to the distribution of workers within a given geographic area.
Real-Time Trip Planning Information:
Reflects travel conditions as they actually occur. To achieve this, vehicle location and expected travel times must be updated every few minutes or seconds.
Reverse Lotting:
Lots located adjacent to an arterial or collector road which front onto an internal street, while the rear yard faces onto the arterial or collector road. Landscaping and privacy fences are usually located adjacent to the arterial or collector road, and access onto the arterial or collector is strictly limited.
Land that is reserved, usually through legal designation, for transportation and/or utility purposes, such as for a trail, hydro corridor, rail line, street or highway. A right-of-way is often reserved for the maintenance or expansion of existing services. A permit or legal permission is generally required for any work or encroachment on a right-of-way.
Roads, Arterial and Collector:
Major traffic, pedestrian, cycling and transit routes, intended to carry larger volumes of vehicular traffic, providing continuous access across neighbourhoods.
Roads, Local:
Roads designed to carry low traffic volumes, at low speeds, which are intended primarily to provide access to abutting uses, rather than to provide through traffic routes.
Landscaping can be used as a strategy to “screen” or mask parking lots or other visually unappealing elements of the urban landscape. Care should be taken to ensure that screening does not affect pedestrian safety.
Secondary Plan:
A land use policy plan for a district or large neighbourhood within a municipality which provides more detailed land use policies and designations than those found in a municipal official plan.
Segregated Cycling Facilities:
Segregated cycling facilities are lanes, tracks or paths designated for use by cyclists and from which motorised traffic is excluded by means of physical barriers (e.g. bollards or curbs/medians).
Self contained communities:
These communities have a mix of uses that allow people to live, work, shop, and recreate without having to travel beyond the community. They also have a range of housing types, employment, retail, open spaces, and community facilities.
Semi-Public Areas:
Extend from the edge of a building to the public sidewalk. These areas are outside the public right-of-way and form part of the building’s property, but are accessible to the public. Gardens, fountains, seating areas, and kiosks with small outdoor dining areas are all types of semi-public amenities to consider for this zone, with the understanding that these may be closed or cordoned off during certain hours.
Settlement areas:
Urban areas and rural settlement areas within municipalities that are:
  1. built-up areas where development is concentrated and which have a mix of land uses; and
  2. lands which have been designated in an official plan for development over the long term planning horizon.
Signal Priority:
A traffic signal control scheme which triggers a traffic signal to turn green in the direction that a transit vehicle is travelling, as the vehicle approaches the intersection. Since transit vehicles hold many people, giving priority to transit can potentially increase the number of people that can move through an intersection. There are different types of signal priority:
  • Passive priority strategies use timed coordinated signals in the area-wide traffic signal timing scheme.
  • Active priority strategies involve detecting the presence of a transit vehicle and giving the transit vehicle priority. Each transit vehicle has an on-board transmitter that prompts the signal to give an early green signal or hold a green signal that is already active. (Also see Transit Signal Priority in this glossary)
  • Real-time control strategies can consider not only the presence of a transit vehicle but also the adherence to schedule and the volume of traffic. One common strategy is to give priority only to late buses. This strategy optimizes schedule adherence rather than running time.
Smart Card:
Plastic cards, usually the size of a credit card, with an embedded microchip that can be loaded with data. These are used in Electronic Fare Payment (EFP) systems.
Specialized Transit:
A door-to-door service for passengers with special needs. Specialized transit riders must meet specified eligibility criteria and are required to book their trips in advance.
Spill-out Space:
The area between the building or property line and the pedestrian through zone. Spill-out spaces often allow restaurants and cafes to provide outdoor seating for their customers. Spill-out spaces help animate the public realm, creating a more inviting environment for pedestrians.
Street Intersection Density:
This is a measure of walkable communities, and is determined by calculating the number of intersections in a given area. Typically, the more intersections per area, the greater the degree of connectivity and route options available.
The elements of a street, including the road, buildings, street furniture, trees and open spaces, that define its character. Streetscapes can be divided into different types, depending on type/intensity of land use, primary user groups and built form character. Streetscaping is the application of various elements found within the streetscape to support the unique character and function of an area.
Structured Parking:
An above- or below-grade structure designed to accommodate vehicle parking.
Transit refers primarily to the public transit systems, including specialized transit, operated by or on behalf of municipal, regional or provincial governments, or transit authorities and includes all transit modes such as buses, streetcars, light rail and commuter rail lines. In this document, the term transit may also include transportation vehicles such as vans, ferries or taxis used to supplement transit service.
Transit-Oriented Development:
A planning approach that calls for high-density, mixed-use business/residential neighbourhood centers to be clustered around transit stations and corridors. Transit-oriented development is focused within an 800 m radius of transit stops, with the highest intensity and mix of land uses concentrated within 400 m or adjacent to the station. A transit-supportive approach to land-use planning, urban design and transit operations may include transit-oriented development as well as a variety of other strategies that make transit viable and improve the quality of the experience of using transit. These may be implemented near transit stops or stations or at a broader scale, as appropriate. See transit-supportive.
Transit Signal Priority (TSP):
Gives transit vehicles priority at traffic signals by adjusting signal duration to minimize the transit vehicle delay. Signal priority may be manually activated by the driver with a switch, or automatically through the use of an Automatic Vehicle Location system. Also see signal priority.
Makes transit viable and improves the quality of the experience of using transit. When used in reference to development, it often refers to compact, mixed-use development that has a high level of employment and residential densities to support frequent transit service. When used in reference to urban design, it often refers to design principles that make development more accessible for transit users, such as roads laid out in a grid network rather than a discontinuous network; pedestrian-friendly built environment along roads to encourage walking to transit; reduced setbacks and placing parking at the sides/rear of buildings; and improved access between arterial roads and interior blocks in residential areas.
Transportation Demand Management (TDM):
A set of strategies that results in more efficient use of the transportation system by influencing travel behaviour by mode, time of day, frequency, trip length, regulation, route, or cost. Examples include: carpooling, vanpooling, and shuttle buses; parking management; site design and on-site facilities that support transit and walking; bicycle facilities and programs; pricing (road tolls or transit discounts); flexible working hours; telecommuting; high occupancy vehicle lanes; park-and-ride; incentives for ride-sharing, using transit, walking and cycling; initiatives to discourage drive-alone trips by residents, employees, visitors, and students.
Urban Boundaries:
An urban growth boundary circumscribes an entire urbanized area and is used by governments as a guide to zoning and land use decisions. In a rural context, the terms town boundary, village curtilage or village envelope may be used to apply the same principles.
Vanpool/Centre-to-Centre Bus:
A form of public transportation which acts as a cross between a private taxi and a public bus. Vanpools or centre-to-centre buses follow a fixed route but have a flexible schedule, and the driver can make detours to reach specific locations.
Window Streets:
Window streets are a system of service roads or looped local roads located parallel to limited access arterial roads. The intent of a window street is to enable uses such as housing to face onto limited access arterial roads without having to provide access from the arterial. This helps prevent a situation where built form backs out onto these high volume streets, improves connectivity and provides more eyes on the street, but results in the duplication of road infrastructure, wide streets and is less ideal than buildings fronting directly onto an arterial.


2.5.2 #8; 3.3.1 #6; 3.4.1; 3.5.2 #2

Accessibility for Ontarians with Disabilities Act, 2005, see Accessibility

Bus stops
1.2.1 #6; 2.3; 2.6.3 #11; 3.4.3 #1; 3.5.5 #1

Bus Services/Infrastructure
1.1.1 #4, #8; 1.1.7 #12; 1.2.1 #2, #5, #11; 1.2.2; 2.3.5 #5; 3.1.1

2.2.1 #1; 2.3.2 #12; 2.5.1 #1; 2.5.2; 2.6.1 #2; 3.5.5 #2

Car Share
2.5.1 #1; 2.5.2 #7

1.1.3; 1.1.5 #9; 1.1.7 #4; 1.1.7 #9; 1.2.3, 2.1.2 #2, #4; 2.2.2 #2; 2.4.2 #1, #6; 2.6.2 #1; 2.6.3 #1

Community Transportation
1.1.6 #5; 3.1.1 #2; 3.1.3

Complete Streets

Cycling/Cycling Infrastructure
1.1.6 #8; 2.2.2 #16; 2.2.3; 2.2.4 #4; 2.2.4 #5; 2.2.5 #4; 2.2.5 #7; 2.3.1 #9; 2.3.2 #3; 2.3.3 #4; 2.3.4; 2.5.2 #3-4; 2.6.1 #2; 2.6.2 #9; 2.6.3 #11; 2.6.4 #4; 2.6.6 #5; 3.4.3

Customer service
3.3.3 #13; 3.4.1 #14; 3.4.1 #15

Demand-Responsive Transit
1.2.4 #7; 3.1.1 #3; 3.1.3; 3.2.2 #7; 3.4.1 #18

1.1.1; 1.1.2 #2-3, #9; 1.1.3 #3, #5, #8; 1.1.4 #2, #5; 1.1.5; 1.1.7; 1.2.4 #4; 2.3.2 #11; 2.4.1 #5-6; 2.6.1 #5; 2.6.3 #2, #4; 3.1.2 #7

District Plans
1.1.2 #11; 1.1.2 #12; 1.1.4 #9

3.1.3 #5; 3.4.4 #5; 3.5.4

2.2.1; 3.1.3; 3.4.1; 3.5.2

HOV Lanes
2.2.5; 3.1.4 #1

1.1.1 #3; 1.1.4; 2.4.2 #8

1.1.1; 1.1.2 #2, #4; 1.1.3 #3; 1.1.4; 1.2.2 #8; 2.3.2 #15; 2.4.3; 2.6.4

Interjurisdictional Coordination
1.1.7; 1.2.3; 2.3.5; 3.1.3 #7-9

1.2.1 #8; 2.1.1; 2.2.2 #13-14; 2.2.3 #14-15; 2.2.5 #6; 2.6.3 #3

Maps (see Transit Maps/Timetables)

2.2.5 #2; 3.2; 3.4.1 #4; 3.4.2 #7; 3.4.4 #2

1.1.2; 1.2.2 #12, #16; 2.2.2 #2; 2.4.2 #1; 2.6.2 #1; 2.6.4 #6

Official Plans
1.1.7 #3-5; 2.2.1 #8; 2.3.1 #12; 3.2.1 #1

Open Spaces
2.1.2; 2.2.2 #16; 2.3.3 #6

Parks and plazas (see Open Spaces)

2.2.5 #7; 2.3.2 #10, 2.3.2 #11-15; 2.4.1 #8-9; 2.4.2; 2.5.1; 2.5.2; 2.6.1 #2; 2.6.2 #7-8; 2.6.4 #7; 3.4.1 #17; 3.5.3 #3; 3.5.5 #3

Parking Pricing
2.5.1 #10; 2.5.2 #5; 3.5.5 #4-5

Parking Standards
2.5.1 #7, #8

1.2.4 #6-7; 2.2.3 #16; 2.6.5 #3; 3.1.1 #3; 3.2.3 #4; 3.4.3 #4; 3.5.3

Passenger Amenities
2.1.2 #4, #6; 2.2.2 #6-9; 2.2.5 #8, 2.3.1 #11, #16-17; 2.3.3 #6; 3.4.3

Pedestrians/Pedestrian Infrastructure
1.1.6 #7; 2.2.1; 2.2.2; 2.2.5 #10-11; 2.3.1 #5; 2.3.3; 2.6.1 #2; 2.6.3 #5, #7; 2.6.6 #5

Performance Standards
1.2.2 #10; 2.2.1 #7; 3.2

3.2.1 #5; 3.2.2; 3.4.2 #6; 3.5.3 #3-5; 3.5.4

Rapid Transit/Rapid Transit Infrastructure
1.2.2 #7-8; 2.1.2 #4; 2.3.1 #1; 2.3.5 #5; 2.4.1 #7; 3.1.1

1.1.3 #3; 1.1.4; 2.1.1 #1; 2.3.2 #15; 2.4.1 #1

Regional Plans
1.1.1; 1.1.7; 1.2.2; 1.2.3

Ridership Forecasting
3.1.1 #1; 3.2.4 #1; 3.5.2

Rideshare (see Carpool)

Rural Transit Strategies
1.1.6; 1.1.7 #4; 2.2.3 #4; 3.1.1 #3; 3.1.3

2.1.1 #10; 2.2.1 #7; 2.2.2 #6; 2.2.2 #19; 2.2.3 #6; 2.2.4 #4-5; 2.3.3 #10; 2.4.1 #11; 3.4.1 #10; 3.4.4

Secondary Plans
1.1.2 #11; 1.1.3 #12; 1.1.4 #9; 1.1.7 #11

Seniors (see Elderly)

Shuttle Service
2.5.1 #1; 2.6.2 #10; 3.1.3 #2; 3.5.2 #2; 3.5.5 #1

2.2.3 #10-12; 2.3.3 #1; 2.3.4 #1, #4; 3.3.3

Site Plans
2.3.1 #12; 2.5.1 #1; 3.5.5 #1

Snow Removal (see Winter Maintenance)

Specialized Transit
1.2.2; 2.3.5 #1; 3.1.3; 3.2.1 #4; 3.5.2 #2

Surface Parking
2.3.2 #10-14; 2.4.2; 2.6.2 #7; 2.6.3 #6; 2.6.4 #5

2.2.1 #1; 2.3.2 #16; 2.5.2 #8; 3.1.1 #3; 3.5.5 #1

2.1.2, 2.2.2 #16; 2.2.3 #7; 3.3.3 #8

Transit Hub
1.2.2 #12-13; 2.6.1; 2.6.5 #7

Transit Maps/Timetables
2.2.3 #13; 2.3.3 #7; 3.3.1; 3.3.3; 3.4.1 #13

Transit Passes
3.5.1; 3.5.3 #1-2; 3.5.2 #4; 3.5.5 #1

Transit Route Design
1.1.3 #1; 1.1.4 #8; 1.1.7 #2-3; 1.2.1 #5; 1.2.2; 1.2.4 #4, #7; 2.2.4 #1; 2.3.5 #6; 2.6.5 #1; 3.1.1; 3.5.3 #2

Transit Service Levels/Targets
1.1.6 #5; 1.2.4 #6-7; 3.1.2; 3.2.1; 3.2.4 #1

Transit Stations
1.1.2 #4; 1.1.3 #3; 1.1.7 #6; 1.2.2 #6; 2.1.1 #6; 2.1.2 #4; 2.2.3 #11; 2.3.2; 2.3.3; 2.3.4; 2.4.3; 2.6.1; 3.4.1 #7

Transportation Demand Management
2.5.1 #1-3; 2.6.2 #8; 3.4.2 #1; 3.5.3 #1; 3.5.5

Urban Boundaries

2.4.3 #5

2.1.2 #4; 2.2.3 #10-13; 2.3.2 #8; 2.3.3 #1, #7; 2.3.4 #4; 2.5.2 #8; 2.6.5 #6; 3.3.3

Winter Maintenance
2.1.1 #10; 2.2.2 #10; 2.2.3 #9; 2.3.1 #7; 2.3.3 #10; 2.3.4 #12

1.1.6; 2.2.2 #4; 3.5.2; 3.5.3; 3.5.4

Zoning By-Laws
1.1.7 #11; 2.2.3 #18; 3.5.5 #3

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