How to Prepare for a Facility Audit
The facility audit is one of many methods the ministry uses to monitor a commercial vehicle operator’s compliance with requirements for record-keeping, driver control and vehicle maintenance, to better achieve road safety.
A facility audit is conducted for these reasons:
- When on-road events change an operator’s overall violation rate, exceeding the allowable threshold by 50 percent
- If an operator has previously failed a facility audit within the past five years, and has not passed an audit since that time
- To verify that an operator is fulfilling commitments that were made to the Deputy Registrar
- Operators may voluntarily request an audit to have their Carrier Safety Rating evaluated
- To review complaints made about the unsafe performance of an operator’s driver, vehicle or both
To maintain transparency in the audit process, the software used by the auditor is programmed to randomly select drivers. To meet the sample requirements of the vehicle profile, the auditor will first select vehicles from the operator’s Commercial Vehicle Operators’ Registration (CVOR) record and select "events” to satisfy the sample size requirements. Vehicles will be randomly selected only when a search of the operator’s CVOR record fails to meet the sample requirements.